Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Information We Collect

Personal Information

We may collect personal information when you:

  • Fill out contact forms or request estimates
  • Call or email us directly
  • Schedule appointments or service
  • Submit photos of damage for repair estimates

Information We Collect

  • Name and contact information
  • Company/business information
  • Vehicle details and damage information
  • Insurance information (when applicable)
  • Payment information (processed securely through third parties)

Website Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages viewed and time spent on site
  • Referring website information
  • Device and operating system information

How We Use Your Information

Service-Related Uses

  • Provide estimates and repair services
  • Communicate about appointments and service progress
  • Handle insurance claims and billing
  • Improve our services and customer experience

Communication

  • Respond to inquiries and requests
  • Send service-related notifications
  • Follow up on completed services
  • Share relevant service updates

Website Improvement

  • Analyze website usage and performance
  • Improve website functionality and user experience
  • Develop new services and offerings
  • Ensure website security and prevent fraud

Information Sharing

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing

We may share information in the following circumstances:

  • Service Providers: With trusted partners who assist in providing our services
  • Insurance Companies: When processing claims and estimates
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In the event of a merger or sale of business

Data Processors

We work with third-party service providers who process data on our behalf:

  • Website hosting and maintenance
  • Payment processing
  • Email and communication services
  • Data backup and security services

Data Security

Protection Measures

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security assessments
  • Access controls and employee training
  • Secure payment processing

Data Retention

We retain your information only as long as necessary for:

  • Providing ongoing services
  • Complying with legal obligations
  • Resolving disputes and enforcing agreements

Breach Notification

In the unlikely event of a data breach affecting your personal information, we will notify you as required by applicable law.

Your Rights

Access and Control

You have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to certain uses of your information
  • Request data portability

Communication Preferences

You can:

  • Opt out of non-essential communications
  • Update your communication preferences
  • Unsubscribe from marketing emails

Exercise Your Rights

To exercise any of these rights, contact us at:

  • Phone: (660) 827-9991
  • Email: leorichardson@fnmtruckbodyshop.com

Cookies and Tracking

Cookie Use

Our website uses cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage
  • Improve website functionality
  • Provide personalized content

Types of Cookies

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

Cookie Consent

When you first visit our website, you'll be asked to consent to non-essential cookies. You can change your preferences at any time.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications for significant changes
  • Updating the "Last Updated" date at the bottom of this policy

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Fish N More Truck Body Shop

1403 E Broadway Blvd
Sedalia, MO 65301-6203
Phone: (660) 827-9991
Email: leorichardson@fnmtruckbodyshop.com

Business Hours

Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Emergency Service: Available 24/7