Terms of Service

These terms govern your use of our services and website. Please read them carefully.

Agreement to Terms

By using our services, scheduling repairs, or submitting estimates, you agree to these terms and conditions.

Services Covered

  • Truck body repair and collision services
  • Custom fabrication and modifications
  • Refinishing and restoration services
  • Consultation and estimates
  • All related services we provide

Service Area

Our primary service area includes:

  • Sedalia, Missouri and surrounding areas
  • Jefferson City region
  • Columbia area
  • Warrensburg and Johnson County
  • Extended mobile service available

Estimates and Pricing

Free Estimates

We provide free estimates for all services. Estimates are valid for 30 days from the date provided.

Pricing

  • All prices are subject to final inspection
  • Additional damage found during repair may affect final cost
  • Parts availability may affect pricing
  • Labor rates may vary based on complexity

Estimate Updates

If additional damage is discovered during repair work, we will:

  • Stop work immediately
  • Contact you with updated estimate
  • Obtain approval before proceeding
  • Explain any additional charges

Service Work

Authorization to Proceed

Work will not begin until:

  • Written authorization is received
  • Required deposits are paid (if applicable)
  • Insurance authorization is obtained (if applicable)

Work Schedule

  • Estimated completion times are approximate
  • Delays may occur due to parts availability
  • We will notify you of any significant delays
  • Emergency repairs may be prioritized

Customer Cooperation

Customers must provide:

  • Clear title and ownership documentation
  • Insurance information when applicable
  • Access to the vehicle during business hours
  • Timely responses to communication

Payment Terms

Payment Methods

  • Cash and check
  • Credit and debit cards
  • Electronic transfers
  • Insurance direct billing

Payment Timing

  • Payment due upon completion of work
  • Insurance claims require authorization before release
  • Large jobs may require progress payments
  • Late fees may apply to overdue accounts

Deposits

Deposits may be required for:

  • Custom fabrication work
  • Large repair projects
  • Special order parts
  • Customer-initiated delays

Insurance Claims

Insurance Handling

We work with all major insurance companies and can:

  • Direct bill your insurance company
  • Handle claim documentation
  • Communicate with adjusters
  • Provide required repair documentation

Customer Responsibility

Insurance customers must:

  • Provide accurate insurance information
  • Cooperate with adjuster inspections
  • Obtain proper authorization for additional work
  • Pay any applicable deductibles

Claims Process

Our insurance process includes:

  • Initial estimate submission
  • Adjuster coordination
  • Approval for repair authorization
  • Progress updates as needed

Warranties and Guarantees

Workmanship Warranty

  • Limited warranty on all repair work
  • Covers defects in workmanship and materials
  • Warranty terms vary by service type
  • Normal wear and tear excluded

Part Warranties

  • OEM parts carry manufacturer warranties
  • Aftermarket parts include supplier warranties
  • Warranty information provided with repairs
  • Warranty claims handled through suppliers

Warranty Claims

To make a warranty claim:

  • Contact us within warranty period
  • Provide original invoice and warranty information
  • Allow inspection of disputed work
  • Cooperate with warranty investigation

Customer Responsibilities

Vehicle Preparation

Before bringing your vehicle for service:

  • Remove all personal belongings
  • Empty truck bed and compartments
  • Document any existing damage or issues
  • Ensure proper insurance coverage

Vehicle Pickup

  • Valid identification required for pickup
  • Payment required before vehicle release
  • Final inspection encouraged before departure
  • Any concerns should be reported immediately

Storage and Responsibility

While your vehicle is in our care:

  • We exercise reasonable care for your vehicle
  • You remain responsible for insurance coverage
  • Storage may incur additional charges for extended periods
  • Abandoned vehicles may be subject to lien procedures

Limitation of Liability

Scope of Liability

Our liability is limited to:

  • Repair or replacement of defective work
  • Actual damages directly caused by our negligence
  • Amounts paid for the specific service in question

Excluded Damages

We are not liable for:

  • Consequential or indirect damages
  • Loss of use or business interruption
  • Personal injury beyond our direct negligence
  • Acts of God or third parties
  • Pre-existing conditions or normal wear

Risk Allocation

By using our services, you understand that:

  • Vehicle repairs involve inherent risks
  • No guarantee of future performance
  • Your insurance should provide primary coverage

Website Terms

Website Use

By using our website, you agree to:

  • Use information for lawful purposes only
  • Not interfere with website functionality
  • Respect intellectual property rights
  • Provide accurate information when requesting estimates

Content and Information

  • Website content is for informational purposes
  • Prices and information subject to change
  • Accuracy not guaranteed in all cases
  • Contact us to verify current information

Intellectual Property

All website content is proprietary to Fish N More.

  • Photos and images may not be reproduced
  • Written content protected by copyright
  • Trademarks belong to their respective owners

Dispute Resolution

Communication

We encourage direct communication to resolve issues:

  • Contact us first with any concerns
  • We will work to address your issues promptly
  • Most problems can be resolved through discussion

Governing Law

These terms are governed by:

  • Laws of the State of Missouri
  • Jurisdiction of Missouri courts
  • Local business regulations and codes

Severability

If any provision of these terms is found unenforceable:

  • Remaining provisions remain in effect
  • Unenforceable provision will be modified as needed
  • Original intent of parties will be preserved

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be:

  • Posted on our website with effective dates
  • Applied to new service agreements immediately
  • Applied to existing customers with 30 days notice

Contact Information

Questions about these terms should be directed to:

Fish N More Truck Body Shop

1403 E Broadway Blvd
Sedalia, MO 65301-6203
Phone: (660) 827-9991
Email: leorichardson@fnmtruckbodyshop.com

Business Hours

Monday - Friday: 7:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Emergency Service: Available 24/7

Last Updated: November 27, 2024